ReStore Associate Position

Part-time  ·  $16.25/hour  ·  Flexible schedule
Location: 384 RT-57, Washington, NJ 07882, United States

The Warren County Habitat for Humanity ReStore is looking to hire a part time (30 hr/week) Warehouse Associate to assist with customer service, inventory and handling donated items.

Responsibilities:
- Safely load and offload donated items from truck into back area of ReStore
- Process donated items and organize accordingly
- Ensure donors and customers are given excellent customer service at the ReStore.
- Offer excellent customer service to shoppers and donors.
- Adhere to and reinforce ReStore Policies and Procedures.
- Scan sales floor for sold items to replace with new merchandise.
- Model the WCHFH mission.
- Load and unload donated materials.
- Screen for donations for product usability.
- Maintain an effective working relationship with ReStore staff, volunteers, and customers.
- Answer telephone and provide ReStore information, directions, meeting the caller’s needs.
- Daily cleaning and straightening of the truck and ReStore warehouse, keeping it neat and clean.
- Attend or participate in training as needed or required.
Qualifications and Skills:
- Passionate about the mission of Warren County Habitat for Humanity.
- Reliable transportation.
- Cashier experience preferred but not required.
- Must pass Criminal Background Check and Sexual Offender Check.
- Can work outdoors including during inclement weather.
- Ability to lift up to 75lbs. with assistance.
- Willingness to work some nights and weekends.
- Strong organizational skills with attention to detail.
- Solid personal communication skills to clearly and effectively express ideas
- Maintain all information in a confidential and professional manner.
- Model appropriate behavior in interaction with diverse donors, customers, volunteers, and staff.
- Ability to demonstrate a high level of ethics, integrity, diplomacy, and initiative.

Send Resume to [email protected]

Questions: Call the ReStore: 908 835 1980

ReStore Manager

 

Reports to Chief Operating Officer

 

Job Description:  Oversees ReStore. Applies and models the WCHFH mission in all areas. Works with personnel to supervise, train, and motivate all ReStore volunteers and staff.  Ensure donors and customers are provided excellent customer service and that all volunteers have an outstanding experience when working at the ReStore. Responsibilities as listed below.

 

Responsibilities

  1. Offer excellent customer service to shoppers and donors.
  2. Update, adhere to, and reinforce ReStore Policies and Procedures.
  3. Open and close the store as scheduled.
  4. Train and schedule volunteers and staff.
  5. Place volunteers in areas of need and interest on a daily and weekly basis.  Develop strong volunteer support.
  6. Update daily task checklist as needed and follow up on before end of day to ensure completion.
  7. Complete staff performance evaluations.
  8. Oversee pricing of inventory and staff pricing efforts.
  9. Oversee floor layout and merchandising of displays; arrange inventory to best utilize floor space and price inventory to turnover aging stock.
  10. Ensure a safe environment and that best safety practices are used.
  11. Oversee Donations Coordinator to effectively schedule donation pick ups and drop offs.
  12. Handle bank deposits, cashier drawer closeouts, safe counts and daily reporting.
  13. Review and respond to voicemails, email, and applicable communications daily.
  14. Operate cashier drawer and process customer returns as necessary.
  15. Oversee general maintenance and security of the facility.
  16. Manage inventory of maintenance and office supplies.
  17. Attend or participate in training as needed or required.
  18. Model the WCHFH mission.

 

Qualifications and Skills

  1. Passionate about the mission of Warren County Habitat for Humanity.
  2. Valid driver’s license and reliable transportation.
  3. Can work outdoors including during inclement weather.
  4. Able to lift up to 40 lbs.
  5. Microsoft Office Suite experience preferred.  Proficient with point-of-sale systems.
  6. Willingness to make cold calls for donation purposes.
  7. Strong planning and organizational skills with attention to detail.
  8. Solid personal and written communication skills to clearly communicate ideas and network.
  9. Maintain all information in a confidential and professional manner.
  10. Model appropriate behavior in interaction with diverse donors, customers, volunteers, and staff.
  11. Ability to demonstrate a high level of ethics, integrity, diplomacy, and initiative.