ReStore Associate Position

Part-time  ·  $16.25/hour  ·  Flexible schedule
Location: 384 RT-57, Washington, NJ 07882, United States

The Warren County Habitat for Humanity ReStore is looking to hire a part time (30 hr/week) Warehouse Associate to assist with customer service, inventory and handling donated items.

Responsibilities:
- Safely load and offload donated items from truck into back area of ReStore
- Process donated items and organize accordingly
- Ensure donors and customers are given excellent customer service at the ReStore.
- Offer excellent customer service to shoppers and donors.
- Adhere to and reinforce ReStore Policies and Procedures.
- Scan sales floor for sold items to replace with new merchandise.
- Model the WCHFH mission.
- Load and unload donated materials.
- Screen for donations for product usability.
- Maintain an effective working relationship with ReStore staff, volunteers, and customers.
- Answer telephone and provide ReStore information, directions, meeting the caller’s needs.
- Daily cleaning and straightening of the truck and ReStore warehouse, keeping it neat and clean.
- Attend or participate in training as needed or required.
Qualifications and Skills:
- Passionate about the mission of Warren County Habitat for Humanity.
- Reliable transportation.
- Cashier experience preferred but not required.
- Must pass Criminal Background Check and Sexual Offender Check.
- Can work outdoors including during inclement weather.
- Ability to lift up to 75lbs. with assistance.
- Willingness to work some nights and weekends.
- Strong organizational skills with attention to detail.
- Solid personal communication skills to clearly and effectively express ideas
- Maintain all information in a confidential and professional manner.
- Model appropriate behavior in interaction with diverse donors, customers, volunteers, and staff.
- Ability to demonstrate a high level of ethics, integrity, diplomacy, and initiative.

Send Resume to [email protected]

Questions: Call the ReStore: 908 835 1980

ReStore Manager

 

Reports to Chief Operating Officer

 

Job Description:  Oversees ReStore. Applies and models the WCHFH mission in all areas. Works with personnel to supervise, train, and motivate all ReStore volunteers and staff.  Ensure donors and customers are provided excellent customer service and that all volunteers have an outstanding experience when working at the ReStore. Responsibilities as listed below.

 

Responsibilities

  1. Offer excellent customer service to shoppers and donors.
  2. Update, adhere to, and reinforce ReStore Policies and Procedures.
  3. Open and close the store as scheduled.
  4. Train and schedule volunteers and staff.
  5. Place volunteers in areas of need and interest on a daily and weekly basis.  Develop strong volunteer support.
  6. Update daily task checklist as needed and follow up on before end of day to ensure completion.
  7. Complete staff performance evaluations.
  8. Oversee pricing of inventory and staff pricing efforts.
  9. Oversee floor layout and merchandising of displays; arrange inventory to best utilize floor space and price inventory to turnover aging stock.
  10. Ensure a safe environment and that best safety practices are used.
  11. Oversee Donations Coordinator to effectively schedule donation pick ups and drop offs.
  12. Handle bank deposits, cashier drawer closeouts, safe counts and daily reporting.
  13. Review and respond to voicemails, email, and applicable communications daily.
  14. Operate cashier drawer and process customer returns as necessary.
  15. Oversee general maintenance and security of the facility.
  16. Manage inventory of maintenance and office supplies.
  17. Attend or participate in training as needed or required.
  18. Model the WCHFH mission.

 

Qualifications and Skills

  1. Passionate about the mission of Warren County Habitat for Humanity.
  2. Valid driver’s license and reliable transportation.
  3. Can work outdoors including during inclement weather.
  4. Able to lift up to 40 lbs.
  5. Microsoft Office Suite experience preferred.  Proficient with point-of-sale systems.
  6. Willingness to make cold calls for donation purposes.
  7. Strong planning and organizational skills with attention to detail.
  8. Solid personal and written communication skills to clearly communicate ideas and network.
  9. Maintain all information in a confidential and professional manner.
  10. Model appropriate behavior in interaction with diverse donors, customers, volunteers, and staff.
  11. Ability to demonstrate a high level of ethics, integrity, diplomacy, and initiative.

ReStore Development VISTA

The ReStore development VISTA member will create, document, and implement plans for Habitat ReStore operations. This will include the development of a marketing and outreach strategy, an enhanced volunteer program and developing an e-commerce system for the ReStore. It will also involve publicizing and promoting the store and evaluating the ways the store meets the needs of the low-income community while increasing funding for Habitat for Humanity. Each strategy will be well documented and evaluated to ensure sustainability beyond the year of service.

Objective one – Research

Research the Habitat ReStore practices, materials, and resources currently in place to identify best practices and any additional needs the project requires. Document research and communicate findings to move forward with developing enhanced Habitat ReStore operations.

Member activities

  • Research available volunteer management resources specific to the Habitat ReStore.
  • Research Habitat ReStore marketing plans focused on increasing community awareness of Habitat ReStore operations. Research promotion opportunities.
  • Research local businesses and community partners that would be ideal recurring donors or volunteers for the Habitat ReStore.
  • Research standard policies and procedures for operating a Habitat ReStore and assess areas of improvement.
  • Research funding opportunities that support volunteer engagement and store development.
  • Research eCommerce and online retail standard operating procedures.

Objective Two – Development

Based on the information gathered, develop and document digital systems that will enhance ReStore programs address the needs of the host site.

Member activities

  • Develop a cost-benefit analysis for each e-commerce platform.
  • Develop a ReStore-specific volunteer recruitment, orientation, training and recognition plan that increases the number of repeat volunteers serving in the Habitat ReStore. Create a Habitat ReStore volunteer directory database to capture volunteer data.
  • Develop marketing and outreach strategies and materials designed to increase visibility of the Habitat ReStore in the community. Develop a media directory database. Develop materials that are relevant to the various outlets within the media directory database.
  • Develop Habitat ReStore donor outreach plan to increase recurring donations. Create a Habitat ReStore donor directory database of local businesses and community partners that would be ideal donors.
  • Create new or updated Habitat ReStore procedures and recommend policies that are in line with standard ReStore operating procedures identified as best practices.
  • Develop a list of recommended enhancements to online retail program.

Objective Three – Implementation and review

Implement the enhanced Habitat ReStore operations. Assist the host site in testing, evaluating, and revising the various parts of the project as needed to ensure success.

Member activities

  • Assist ReStore Managementin selecting a third-party e-commerce system

Develop organization’s user interface on third-party system. Organize product data to be uploaded for sale

  • Implement the volunteer recruitment, orientation, training, and recognition plan specific to the Habitat ReStore that increases the number of repeat volunteers serving in the ReStore. Implement the use of the Habitat ReStore volunteer directory database to capture volunteer data.
  • Implement marketing and outreach strategies and materials designed to increase visibility of the Habitat ReStore in the community. Implement use of the media directory database, using it to distribute relevant materials to each outlet.
  • Implement Habitat ReStore donor outreach plan to increase recurring donations. Implement use of the ReStore donor directory database of local businesses and community partners that would be ideal donors.
  • In collaboration with Habitat ReStore staff, implement new Habitat ReStore procedures and policies. Gather feedback and make changes as needed.

 

Activities listed here may include direct service for the purposes of observation, interviews of staff members and volunteers and implementation of systems and processes. While VISTA members cannot regularly perform direct service, the VISTA member may have the opportunity to engage in direct service activities no more than one time per month to help inform VISTA projects. VISTA members are not permitted to engage in direct service activities in the Restore such as stocking shelves, picking up and unloading donations or working the cash register, etc.

Objective Four – Sustainability

Ensure that the Habitat ReStore systems and projects developed are sustainable, continuing at the host site after the completion of the VISTA term, by documenting the plan and training staff and volunteers.

Member activities

  • Develop a manual of resources and directions for maintaining the Habitat ReStore program, including volunteer recruitment and development, marketing and outreach, store policies and procedures and donor development.
  • Recruit and train volunteers and staff members on use of new e-commerce systems and procedures to ensure there is a transition plan for ongoing maintenance of systems and support of the program.

Experience, knowledge, and skills

Minimum requirements

  • AmeriCorps members must be a U.S. citizen, national or lawful permanent resident.
  • AmeriCorps members must be at least eighteen or older.
  • AmeriCorps members must have a high school diploma or GED.
  • AmeriCorps members may have recurring access to vulnerable populations and must satisfy the National Service Criminal History Check eligibility criteria.

OUR IDEAL CANDIDATE has:

  • Knowledge of and willingness to promote the mission and activities of Habitat for Humanity International and AmeriCorps.
  • The ability to work with a diverse group of people.
  • Strong written and verbal communication skills.
  • Strong research skills.
  • Attention to detail and is highly organized.
  • Experience working as a member of a team.
  • Intermediate levelexperience with Microsoft 365, especially Word, Excel, Sharepoint and Teams.
  • Experience using CRM systems – donor, volunteer and event tracking and data input and retrieval.
  • Experience administering organization websites via Wordpress including content management and plugin installs and updates.
  • Familiarity of e-commerce and social media platforms such as eBay, Facebook Marketplace and Shopfiy.

Benefits of AmeriCorps service

  • Annual living allowance range from $22,882 to $39,522, determined by the service location; most locations are on the lower end of this range.
  • Segal Education Award upon successful completion of service.
  • Health benefits and enrollment in Employee Assistance Plan.
  • Ten personal and 10 medical leave days.
  • Possible forbearance or deferment of qualified student loans.
  • Child care benefits, if you qualify.
  • Noncompetitive eligibility status for federal employment for one year after successful completion of service.
  • Relocation travel assistance for members relocating more than 50 miles to serve.

To apply, please visit https://www.habitat.org/volunteer/long-term-opportunities/americorps/search?field_description_value=&field_city_value=washington&us_states_filter%5B%5D=NJ .

You will need to scroll down and select the opportunity you are applying for, then create an account and follow further instructions to finish your application.

Brand Management VISTA, communications, social media, marketing 

VISTA will develop creative content and a consistent plan for multiple professional social media accounts to increase the affiliate’s presence and engagement on various social media platforms. They will analyze and draw conclusions from social media insights and help to build a professional page from the ground up. They will also support the organization in their marketing and design endeavors, and accompany Public Relations Manager on regular trips to the local radio station and community events to promote organization’s current events and/or needs.

Objective One – Research

Research related organizations, programs, procedures and/or resources that are currently in place to identify best practices and any additional marketing and communications needs. Document research and communicate findings to move forward with developing a new or enhanced marketing and communications plan.

Member activities

  • Analyze insights for Facebook, Instagram, and LinkedIn accounts.
  • Research other Habitat for Humanity affiliates’ social media to gather ideas, and trends to assure our social media platforms stay relevant
  • Gain hands-on experience with marketing analytics tools like Google Analytics and email marketing platforms, analyzing the performance of marketing campaigns to optimize future strategies

Objective Two – Development

Based on the information gathered during initial research, develop a marketing and communications plan to address the specific and unique needs of the local Habitat organization.

Member activities

  • Create and manage social media marketing campaigns to support WCHFH’s programs, projects, and special events, with assistance from Public Relations Manager.
  • Alongside Public Relations Manager, develop data-driven marketing strategies that address diverse organizational needs, such as expanding volunteer outreach and maximizing event participation.
  • Create flyers and graphics for events and programs as needed.
  • Develop bi-weekly Community Center Calendar.

Objective Three – Implementation and review

Implement the new or enhanced marketing and communications plan.  Assist the local Habitat organization in testing, evaluating, and revising the various parts of the plan as needed to ensure success.

Member activities

  • Assist PR Manager with managing Instagram, Facebook, TikTok and LinkedIn accounts with a focus on content creation and engagement.
  • Assist with producing long- and short-form video content for social media and YouTube accounts.
  • Utilize analytics (Google Analytics, Meta Professional Dashboard and Business Suite, etc) to suggest revisions based on the success levels of different kinds of posts

 

Activities listed here may include direct service for the purposes of observation, interviews of staff and volunteers and implementation of systems and processes. While VISTA members cannot regularly perform direct service, the VISTA member may have the opportunity to engage in direct service activities no more than one time per month to help inform VISTA projects.

Objective Four – Sustainability

Ensure that the marketing and communications plan developed is sustainable, able to be continued at the local Habitat organization after the completion of the VISTA term, by developing manuals/standard operating procedures (SOPs) and training staff members and volunteers on the new plan.

Member activities

  • Promote social media accounts to outside community organizations to showcase new builds and programs presented by WCHFH.
  • Accompany PR Manager on visits to the local radio station and some community events as needed (occasional night and weekend availability a plus).
  • Create a calendar for one year of social media posts, that can be edited as needed by PR Manager and other staff throughout the year.

Experience, knowledge, and skills

Minimum requirements

  • AmeriCorps members must be a U.S. citizen, national or lawful permanent resident.
  • AmeriCorps members must be at least eighteen or older.
  • AmeriCorps members must have a high school diploma or GED.
  • AmeriCorps members may have recurring access to vulnerable populations and must satisfy the National Service Criminal History Check eligibility criteria.

OUR IDEAL CANDIDATE has:

  • High school diploma, 1-2 years experience managing professional social media accounts a plus.
  • Excellent written, verbal and interpersonal communication skills.
  • Proficiency in Microsoft Office, G-Suite, Canva (or other design platform), and social media platforms Facebook, Instagram, TikTok and LinkedIn (professional social media experience a plus).
  • Energetic, creative, detail-oriented, and capable of managing multiple projects at once.
  • Ability to work independently and achieve tasks and goals in a timely manner.
  • Must be comfortable working with a faith based organization.
  • Passionate about the mission of Warren County Habitat for Humanity
  • Valid driver’s license and ability to travel as needed. Access to a car is required to fill some of the duties of this position.

Benefits of AmeriCorps service

  • Annual living allowance range from $22,882 to $39,522, determined by the service location; most locations are on the lower end of this range.
  • Segal Education Award upon successful completion of service.
  • Health benefits and enrollment in Employee Assistance Plan.
  • Ten personal and 10 medical leave days.
  • Possible forbearance or deferment of qualified student loans.
  • Child care benefits, if you qualify.
  • Noncompetitive eligibility status for federal employment for one year after successful completion of service.
  • Relocation travel assistance for members relocating more than 50 miles to serve.

To apply, please visit https://www.habitat.org/volunteer/long-term-opportunities/americorps/search?field_description_value=&field_city_value=washington&us_states_filter%5B%5D=NJ .

You will need to scroll down and select the opportunity you are applying for, then create an account and follow further instructions to finish your application.